Privacy Policy

We collect information to provide a premium, personalized rendering infrastructure for your brand. This includes:

• Account Data: Name, email address, company name, and workspace credentials.
• Financial Data: Processed entirely by our Merchant of Record, Paddle. We do not store your raw credit card numbers on our servers.
• Media & Usage Data: Raw video files, audio, uploaded branding assets, motion preferences, and interaction logs within the Prometheus UI.

Your data is used strictly to operate the Prometheus infrastructure:

• To process, render, and export your cinematic content.
• To manage your premium workspace and team seats.
• To communicate system updates, pipeline architecture changes, or billing notices.

To provide high-speed rendering, your data is processed using enterprise-grade cloud providers. Media assets associated with active workspaces are retained to allow for fast revisions. If an account is terminated, user-uploaded media and cached renders are scheduled for automated deletion within 30 days.

We do not sell your personal data or media. We only share data with:

• Paddle.com: For payment processing and subscription management.
• Cloud Infrastructure Providers: Strictly for the hosting and GPU rendering of your content.

You have the right to access, correct, export, or delete your personal data and media assets at any time. To execute a complete workspace deletion, contact us at [Your Support Email].

We respect the proprietary nature of our clients' content. Prometheus does not use your private, uploaded brand Inputs or generated Outputs to train our foundational AI models. Your content remains siloed within your workspace environment. This policy applies to all data types including raw footage, audio, text, branding assets, and rendered outputs.

Prometheus uses essential cookies to maintain your session and workspace state. We do not use third-party advertising cookies or tracking pixels. Analytics data is collected anonymously to improve platform performance and is not linked to your personal identity.

Your data may be processed by cloud infrastructure providers in multiple jurisdictions to ensure optimal rendering performance. All transfers are protected by standard contractual clauses and enterprise-grade encryption both in transit and at rest.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or through the Prometheus workspace interface. Continued use of the service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at [Your Support Email].

Last updated: May 23, 2026